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Specified Commercial Transactions

Shop name
sAn ONLINE STORE
Name of the seller
Shiratakikaku Co., Ltd.
Operations Manager
Kazushige Shirata
Seller address
〒660-0815
2-2-27 Kuise Kitashinmachi, Amagasaki City, Hyogo Prefecture
Seller Contact
Phone number: 06-7494-5092
Email address: info@san-official.com
email address
info@san-official.com
Required fees other than the product price
Consumption tax, shipping fee, and cash on delivery fee will be charged.

If the total amount of your purchase is 8,800 yen or more (including tax), shipping is free. (Delivery company is at your discretion.)
・For orders under 8,800 yen (tax included) Yu-Packet shipping: 360 yen nationwide Yu-Pack shipping: 1,200 yen for Hokkaido and Okinawa, 650 yen for other areas nationwide
(In the case of hamomisi, it depends on the size)

・For overseas shipping【Overseas shipping】
Shipping charges will apply even if the total amount is over 8,800 yen (tax included).

Please check the product details page for shipping charges.
Application expiration date
If we do not receive your payment within 3 days of the order date, your order will be cancelled.
Defective Products
Please be sure to check the product when it arrives.
In the unlikely event that the product is defective or the product you receive is different from the one you ordered, we apologize for the inconvenience, but please contact us within 7 days of receiving the product.
Please contact us at info@san-official.com.
Sales volume
There are no particular specifications (depending on the product)
Delivery time
・We will ship within approximately 7 business days after confirming your payment.
However, please follow the guidelines for times before and after long holidays such as the New Year and summer holidays.
-Pre-order items will be shipped after they arrive, so the expected shipping date will be listed on the product page.
Please note that due to production circumstances, the scheduled shipping date may be earlier or later than expected.
Payment Method
・Credit card ・PayPal ・PayPay ・Carrier payment ・UnionPay ・AliPay HK ・Alipay ・WeChat Pay
Payment Deadline
It depends on each payment method
Return deadline
Returns and exchanges of products will not be accepted except in the case of initial defects.
Return Shipping Fee
We will cover the shipping costs for returns and exchanges due to defective products or incorrect deliveries.
*If a product that has been shipped from our company is returned without a valid reason, such as due to the expiration of the storage period, we will charge you the round-trip shipping fee. Please note this in advance.