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- Orders, changes and cancellations
Orders, changes and cancellations
- How to order
- Minimum purchase amount
- About consumption tax
- Regarding cancellation of your order
- Regarding fraudulent orders, etc.
- Cooperation with domain-specific reception
How to order
1: Add the item you want to purchase to your cart
2: Membership confirmation screen
You can shop as a member or non-member
If you register as a member, you will not need to enter your name, address, etc. again on subsequent orders.
If you wish to purchase as a member, please click on the "Register as member" button and follow the instructions.
If you do not wish to register as a member, please click the "Purchase without becoming a member" button to proceed.
3: Enter the customer's information
4: Choose your payment method
5: Confirm and confirm your order
After you complete your order, we will send an order completion email to your registered email address.
If you do not receive an email, please check the following:
1. Mistyped address when ordering
2. The email cannot be confirmed in your inbox due to restrictions from your provider or filter restrictions in your email software.
3. If you have set up your mobile phone to receive emails from designated domains, please set it to receive emails from [ @san-official.com ].
Minimum purchase amount
If the total price of your order is less than 550 yen (tax included), we regret to inform you that we will not be able to proceed with the order process beyond the payment method.
About consumption tax
Cancellation of your order
Regarding fraudulent orders, etc.
Cooperation with domain-specific reception
Please set up your email settings to receive emails from the following domains.
@san-official.com